ACTION RESEARCH & EVALUATION
Evaluation of the 1800RESPECT Disability Referral Pathways Project
The evaluation by ANROWS will examine the impact of the 1800RESPECT Disability Referral Pathways Project on the access and accessibility of the 1800RESPECT service for women with disability. It will achieve this by:
- Examining the impact of the project on knowledge about and experience of using the 1800RESPECT service among women with disability;
- Evaluating the quality of the responses of counsellors in both the 1800RESPECT service and specialist support services;
- Evaluating the impact of the mobile app, plain English, and ‘Whatever it takes’ resources, as well as the communication and marketing plan, on women with disability’s knowledge of violence and abuse and the 1800RESPECT service.
ANROWS is also providing support to 1800RESPECT to incorporate action research processes into its monitoring and evaluation work in order to help build the capacity of 1800RESPECT to undertake basic research and incorporate evaluation processes into its work on an ongoing basis. The evaluation will follow best practice principles, which include the involvement of women with disability in service planning, development, and monitoring.
It is anticipated that the evaluation will have benefits for improving service access for women with disability who may have experienced, or are at risk of experiencing, violence. Furthermore, the evidence from this evaluation will provide direction to further improve relationships and cross-sector collaboration between service providers and the 1800RESPECT service.